Book Name: Service Management Operations, Strategy, Information Technology
Edition Number:9e
Author Name: Bordoloi, A. Fitzsimmons, J. FitzsimmonsÂ
The Number of Chapters:16
File Type : Word
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Book Name: Service Management Operations, Strategy, Information Technology
Edition Number:9e
Author Name: Bordoloi, A. Fitzsimmons, J. FitzsimmonsÂ
The Number of Chapters:16
File Type : Word
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Book Name: Managing Customer Experience and Relationships A Strategic Framework,Â
Edition Number:3rd Edition
Author Name:Peppers, Rogers, Kotler
The Number of Chapters:15
File Type : Word
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Book Name: Essentials of Strategic Management The Quest for Competitive Advantage,
Edition Number:6e
Author Name:E. Gamble, A. Thompson, A. Peteraf,
The Number of Chapters:10
File Type : Word
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